PingOne Advanced Identity Cloud

Manage cookie domains using the admin console

You can find background information on cookie domains in Cookie domains.

Advanced Identity Cloud always writes cookies to your default tenant FQDN to ensure you retain access. Use the Advanced Identity Cloud admin console to view or edit the other domains or subdomains where your tenant environment writes cookies.

  1. In the Advanced Identity Cloud admin console, open the TENANT menu (upper right).

  2. Click settings Tenant Settings.

  3. Click Global Settings, then click Cookie.

  4. Review the cookie domains configured in the Additional Cookie Domains field:

    • Each cookie domain is displayed in the field as a tag:

      cookie domains field

    • To add a cookie domain:

      1. Click inside the Additional Cookie Domains field to give it focus and display a text prompt below the tags.

      2. Enter a cookie domain value (for example, account.mycompany.co.uk).

      3. Click an area outside the text prompt (or press enter) to create a tag for the new cookie domain value.

    • To delete a cookie domain, click the close icon (close) on the right of the cookie domain’s tag.

      If you intend to remove a domain or subdomain from the configuration, you must first update any existing applications that rely on cookies set using that domain or subdomain.

  5. If you made changes in the previous step, click Save to confirm them.

    An asynchronous process updates the environment’s cookie domain configuration. This process can take up to 10 minutes to complete.