PingOne

Use Case: Configuring Burst SMS as a provider with PingOne

Add Burst SMS as your organization’s provider account to send SMS notification messages.

About this task

To add Burst SMS as your organization’s provider account:

Steps

  1. Go to Settings > Senders.

  2. Click +, enter the following options, and then click Next:

    1. In the Sender Type list, select SMS/Voice.

    2. In the Provider Type list, select Custom Provider.

  3. In the Provider Configuration window, enter the following information:

    • Provider Name: Enter a meaningful name for your Burst SMS provider account.

    • Authorization: Select Basic and then enter

      1. User Name: Enter the username for your Burst SMS provider account.

      2. Password: Enter the password for your Burst SMS provider account.

        When editing an existing configuration, you can click Change Account to enter a new password for the custom provider account.

    • Origination Number: Click Add Sender Phone Number to configure a sender phone number. A new row is added. Enter the following information:

    • Sender Phone Number: Enter the phone number that sends the notification. You can leverage shortcodes and toll-free numbers for increased throughput for US numbers.

      1. Phone Number Type: Enter the type of phone number you are using:

        • Standard: The Sender Phone Number must conform to the valid format of a full international phone number.

        • Toll-free: The Sender Phone Number should be a valid toll-free phone number (US only). It is the customer’s responsibility to confirm that the number is toll-free.

        • Short code: The Sender Phone Number must conform to the valid format of a short code phone number (US only). It is the customer’s responsibility to confirm that the number is a short code.

      2. Select the SMS checkbox to use the number for SMS call.

    Repeat this step to configure additional sender phone numbers.

  4. To use Burst SMS to send SMS messages, select the SMS checkbox and configure the following fields:

    1. Type: Select the GET operation to issue SMS notification requests to the associated vendor URL endpoint.

    2. URL: Enter the following URL: https://api.transmitsms.com/send-sms.json?to=${to}&from={from}&message=${message}

    3. Plus sign: Select Enabled to enable the standard number format for the sender and recipient numbers, including a leading plus sign.

  5. Click Save.

  6. To check SMS configuration, in the SMS area, click Send Test SMS and, in the modal, enter a destination phone number to test receiving an SMS notification from Burst SMS, and then click Send. A test SMS notification should be received on the destination phone.