PingOne

Adding a notification template

To add a notification template, you’ll select a default notification template and customize it to meet the needs of your organization. New notifications are based on a default notification type.

You must have the Environment Admin role to add and edit notification templates.

Steps

  1. In the PingOne admin console, go to User Experience > Notification Templates.

  2. Click .

  3. In the Add Notification window, enter the following:

    • Type: Select the purpose of the notification template. The options are Device pairing, Strong authentication, and Transaction. You can find more information on notification types in Notification templates.

      Multiple notifications variations are not supported for the Password Recovery and Verification Code templates.

    • Name (optional): A unique identifier for the notification template. The name appears in the notification template list to help administrators choose the appropriate template.

  4. Click Next.

    To protect the email reputation scores for all of our customers, PingOne Trial licensees cannot use the built-in PingOne email domain (@pingone.com) to send email notifications with customized content. Paid licensees can customize the content, and Trial licensees can create custom email notification content when using their own SMTP server or custom email domains. Learn more in Setting up a trusted email domain and Configuring a custom SMTP email notification server.

  5. Click Save.

Result

The notification template is added to the notification templates list.

Next steps

Edit the notification template as needed. Learn more in Editing a notification template.